Policy
Due to the sacred and consecrated nature of our products, we follow a specific return and exchange policy to respect the spiritual integrity of each item.
Items that have been consecrated, energised, or prepared through sacred rituals cannot be returned or exchanged, as they have been spiritually attuned for the recipient.
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photographs. We will arrange a replacement at no additional cost.
Consultation bookings and Puja requests may be rescheduled based on availability. Cancellation policies vary by service type — please reach out to us for specific details.
We approach every situation with understanding. If you have concerns about your order, please reach out — we will do our best to find a respectful resolution.